All about cookies

The WEBSITES use own and third-party cookie files..

Cookie files and similar technologies, such as web beacons or bugs (hereinafter jointly referred to as “COOKIES”), are physical text files stored in the USER’s device (computer, mobile phone, tablet, etc.). They are associated to that device alone and allow us to gather and retrieve information referring to browsing habits when using said device. more information on cookies

Type and purpose of cookies used on the websites

The WEBSITES use own cookies (sent to the USER’s terminal from equipment or a domain managed by DONOSTIA TURISMO and from which the latter provides its services) and third-party cookies (sent to the USER’s terminal from equipment or a domain managed by an organisation other than DONOSTIA TURISMO). These cookies come in different types:

  • Technical COOKIES:
    These cookies enable the user to browse the WEBSITES and to use the different options or services available on them, including those used to allow management and operation of the WEBSITES and to enable their functions and services. This includes, for example, controlling data traffic and communication, identifying the session, access to restricted areas, remembering the items making up an order, proceeding with a purchasing process, managing payment, controlling fraud connected to safety of the service or submitting a request to register or participate in an event.
  • Preference or personalisation COOKIES:
    These cookies make it possible to remember information so that the USER can access the service with a series of predefined characteristics potentially differentiating their experience from that of other USERS, such as the language, the number of results to be shown when the user makes a search, the appearance or content of the service according to the type of browser used or the region from which they access the service.
  • Analysis or measurement COOKIES:
    These cookies allow their manager to follow-up and analyse USER behaviour on the WEBSITES; this includes a quantitative measurement of the impact of advertisements. The information collected by means of this type of COOKIES is used to measure activity of the WEBSITES with a view to making improvements according to the results of analysing the data on the use made by the USERS.
  • Behavioural advertising COOKIES:
    These cookies store information on the behaviour of USERS obtained from the continued observation of their browsing habits; this means that a specific profile can be developed for the purposes of showing them advertising.
CookieType DescriptionDuration
_gaAnalyticsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.2 years
pll_languageFunctionalThe pll _language cookie is used by Polylang to remember the language selected by the user when returning to the website, and also to get the language information when not available in another way.1 year
_GRECAPTCHANecessaryThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.5 months 27 days

Google Analitycs

This SITE uses Google Analytics, a website analytics service developed by Google which enables EFIB to know how USERS interact with the WEBSITES and to draw up reports on their browsing habits without identifying individual USERS.

The information generated by Google Analytics COOKIES will be directly collected and stored by Google on its own servers. As a result, said capture of information on the use made of this SITE by the USER and determination of the purpose of the processing and use made of the information captured corresponds exclusively to Google, which acts on its own behalf. EFIB has absolutely no access to said information, but solely to the aggregate and anonymous information provided to it by Google through its reports.

You can find more information on the COOKIES used by Google and on how your personal data are processed by said organisation in the following links:

Acceptance, refusal and withdrawal of consent to use cookies

When the USER accesses this SITE for the first time, a notice comes up allowing them to (i) allow the use of COOKIES; (ii) reject the use of COOKIES (except those which are strictly necessary); and (iii) configure their preferences by means of the function included in said notice for this purpose.

Said configuration function can be permanently accessed by the USER through the “Cookies Policy” and will allow them to view, at any time, the type of cookies and their function, to select the COOKIES to be installed according to their preferences, and to withdraw any consent previously given.

Please remember that, if you do accept third-party COOKIES, you will have to delete them from your browser settings or from the system offered by the third party themselves. You can find more information on the subject in the following links: :

The WEBSITES can be accessed with no need for the COOKIES option to be activated. This said, refusing or uninstalling COOKIES may mean that access to certain contents and the use of some services made available to the USER through the WEBSITES won’t function properly.

Data protection

All data processing carried out by EFIB as a result of using its own COOKIES will be governed by the stipulations of the Privacy Policy

You can find information on international transfers to third countries which may be carried out by the third parties identified in this “Cookies Policy” and on all further aspects related to how the latter process your data in their corresponding privacy policies (see the links provided in the Section on third-party COOKIES).